![]() Working as one team, they launched the project with a discovery phase focused on identifying the best fit cloud platform for HMRC. ![]() Multi-faceted system developmentĪ key success factor of this large-scale and complex migration and transformation programme was the close collaboration between Capgemini, HMRC, its strategic partners, and third parties. In order to successfully develop and execute an innovative plan to transition to the cloud, HMRC partnered with Capgemini to combine their distinct pools of expertise. However, it was essential to first ensure that the system in place could effectively handle the scale needed while also being sustainable, resilient, and flexible enough to adapt to future demands. HMRC’s strategic aim is to consolidate multiple tax regimes onto a single platform. It is a mission critical service that supports the UK’s population, 65,000 HMRC employees, and over 650 external interfaces. HM Revenue & Customs’ (HMRC) SAP Platform is integral to the collection of over £635 billion in annual tax revenues, as well as supporting payment schemes, such as Child Benefit and COVID-19, that provide vital welfare relief to millions of citizens. Improved user response times and future-proof infrastructure platform scalability.Quicker issue resolution and automation.Improved environment deployment speed and resilience.Solution: HMRC worked with Capgemini to implement a vast and complex migration to Microsoft’s Azure cloud platform, performing the actual transition in a single weekend to avoid disruption to critical national services Client Challenge: As part of its modernisation and cloud-first strategy, HMRC wanted to move its SAP platform from existing data centres to a scalable public cloud environment in order to more effectively use its data, lower costs, simplify its IT estate, and support new services
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